{"id":"3EB0A51F9F18B05A9D7830","object":"message","event":"message:in:new","created":1769170821,"device":{"id":"6568d66c1c444058b45525da","phone":"+56222180913","alias":"LYB-1","plan":"io-enterprise"},"data":{"id":"3EB0A51F9F18B05A9D7830","type":"text","flow":"inbound","status":"active","ack":"delivered","from":"56990763996@c.us","fromNumber":"+56990763996","to":"56222180913@c.us","toNumber":"+56222180913","date":"2026-01-23T12:20:21.000Z","timestamp":1769170821,"body":"Hola , muy buen día para ti, haces canje? tengo una clienta que necesita entre marzo y abril cerca de el Craighouse","chat":{"id":"56990763996@c.us","name":"PAZ MONTEALEGRE","date":"2026-01-23T12:18:04.000Z","type":"chat","status":"active","waStatus":"active","statusUpdatedAt":"2026-01-23T12:18:17.850Z","statusUpdatedBy":null,"prevStatus":"pending","prevStatusUpdatedAt":"2026-01-23T12:18:17.850Z","firstMessageAt":"2026-01-23T12:18:04.000Z","lastMessageAt":"2026-01-23T12:20:21.000Z","lastMessageTime":1769170821,"lastInboundMessageAt":"2026-01-23T12:20:21.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":3},"labels":["Cliente Frío"],"owner":{"agent":"6554db8240434065e4c59b25","assignedAt":"2026-01-23T12:18:17.850Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"118669979943092@lid","type":"user","name":"PAZ MONTEALEGRE","displayName":"PAZ MONTEALEGRE","syncedAt":"2026-01-23T12:18:05.771Z","userWid":null,"info":{"languages":[],"links":[],"fullName":null},"locationInfo":{},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-01-23T12:18:05.771Z"}},"links":{"chat":"/v1/chat/6568d66c1c444058b45525da/chats/56990763996@c.us","messages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56990763996@c.us","status":"/v1/chat/6568d66c1c444058b45525da/status?chat=56990763996@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56990763996@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}},"events":{},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"PAZ MONTEALEGRE","rtl":false,"source":"web","isFirstMessage":false},"links":{"message":"/v1/chat/6568d66c1c444058b45525da/messages/3EB0A51F9F18B05A9D7830","chat":"/v1/chat/6568d66c1c444058b45525da/chats/56990763996@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56990763996@c.us","chatMessages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56990763996@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}}}