{"id":"3A11BAEC003095CD7BC8","object":"message","event":"message:in:new","created":1770036248,"device":{"id":"6568d66c1c444058b45525da","phone":"+56222180913","alias":"LYB-1","plan":"io-enterprise"},"data":{"id":"3A11BAEC003095CD7BC8","type":"text","flow":"inbound","status":"active","ack":"delivered","from":"56975859898@c.us","fromNumber":"+56975859898","to":"56222180913@c.us","toNumber":"+56222180913","date":"2026-02-02T12:44:08.000Z","timestamp":1770036248,"body":"Hola, buenos días!\n\nTiene horario a las 20:00 hrs? U otro día en su defecto?  Estoy complicando para mañana a las 19:00 hrs","chat":{"id":"56975859898@c.us","name":"Emilio","date":"2026-01-30T21:27:04.000Z","type":"chat","lid":"76703955214450@lid","status":"active","waStatus":"active","statusUpdatedAt":"2026-01-30T00:43:00.612Z","statusUpdatedBy":null,"prevStatus":"pending","prevStatusUpdatedAt":"2026-01-30T00:43:00.612Z","firstMessageAt":"2026-01-30T00:49:10.000Z","lastMessageAt":"2026-02-02T12:44:08.000Z","lastMessageTime":1770036248,"lastOutboundMessageAt":"2026-01-30T21:26:21.000Z","lastInboundMessageAt":"2026-02-02T12:44:08.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":19},"labels":["Cliente Frío"],"owner":{"agent":"659bf748a79a4349fe53a141","assignedAt":"2026-01-30T00:43:00.612Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"76703955214450@lid","type":"user","name":"Emilio","displayName":"Emilio","syncedAt":"2026-01-30T00:42:56.920Z","userWid":"56975859898@c.us","info":{"languages":[],"links":[],"fullName":null},"locationInfo":{},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-01-30T00:42:56.920Z"}},"links":{"chat":"/v1/chat/6568d66c1c444058b45525da/chats/56975859898@c.us","messages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56975859898@c.us","status":"/v1/chat/6568d66c1c444058b45525da/status?chat=56975859898@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56975859898@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}},"events":{},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"Emilio","rtl":false,"source":"ios","isFirstMessage":false},"links":{"message":"/v1/chat/6568d66c1c444058b45525da/messages/3A11BAEC003095CD7BC8","chat":"/v1/chat/6568d66c1c444058b45525da/chats/56975859898@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56975859898@c.us","chatMessages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56975859898@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}}}