{"id":"3ABA4696533BACD41DF9","object":"message","event":"message:in:new","created":1771606185,"device":{"id":"6568d66c1c444058b45525da","phone":"+56222180913","alias":"LYB-1","plan":"io-enterprise"},"data":{"id":"3ABA4696533BACD41DF9","type":"text","flow":"inbound","status":"active","ack":"delivered","from":"56978440738@c.us","fromNumber":"+56978440738","to":"56222180913@c.us","toNumber":"+56222180913","date":"2026-02-20T16:49:45.000Z","timestamp":1771606185,"body":"Escribo para saber disponibilidad de vivienda en La Florida","reactions":[],"chat":{"id":"56978440738@c.us","name":"David Oyarzo","date":"2026-02-20T16:49:32.000Z","type":"chat","status":"active","waStatus":"active","statusUpdatedAt":"2026-02-20T16:49:40.095Z","statusUpdatedBy":null,"prevStatus":"pending","prevStatusUpdatedAt":"2026-02-20T16:49:40.095Z","firstMessageAt":"2026-02-20T16:49:29.000Z","lastMessageAt":"2026-02-20T16:49:45.000Z","lastMessageTime":1771606185,"lastInboundMessageAt":"2026-02-20T16:49:45.000Z","lastAutoReply":null,"lastAutoReplyAt":null,"stats":{"notes":0,"inboundMessages":0,"outboundMessages":0,"localMessages":4},"labels":["Cliente Frío"],"owner":{"agent":"667d8615a10a1db12e1ef0dc","assignedAt":"2026-02-20T16:49:40.095Z","department":null,"previousDepartment":null,"departmentAssigner":null,"departmentUpdatedAt":null,"autoAssignDepartment":null,"autoAssignDepartmentAt":null},"contact":{"wid":"193630161641591@lid","type":"user","name":"David Oyarzo","displayName":"David Oyarzo","syncedAt":"2026-02-20T16:49:33.415Z","phone":"+56978440738","userWid":"56978440738@c.us","info":{"languages":[],"links":[],"fullName":null},"locationInfo":{"alpha2":"CL","alpha3":"CHL","countryCallingCodes":["+56"],"currencies":["CLP","CLF"],"emoji":"🇨🇱","ioc":"CHI","languages":[{"code":"SPA","iso":"es","name":"Spanish","nativeName":"Español"}],"name":"Chile","status":"assigned"},"metadata":[],"campaigns":[],"subscription":{"status":"active","updatedAt":"2026-02-20T16:49:33.415Z"}},"meta":{"canSend":false,"ephemeral":0,"isAnnounceGrpRestrict":false,"isArchived":false,"isFavorite":false,"isLocked":false,"isPinned":false,"isReadOnly":false,"isSpam":false,"isUnread":false,"modifyTag":0,"muteExpiration":0,"unreadCount":2,"unreadCountAt":"2026-02-20T16:49:32.000Z","hasOlderMessages":true},"isUserInitiated":true,"links":{"chat":"/v1/chat/6568d66c1c444058b45525da/chats/56978440738@c.us","messages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56978440738@c.us","status":"/v1/chat/6568d66c1c444058b45525da/status?chat=56978440738@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56978440738@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}},"events":{},"meta":{"containsEmoji":false,"isBizNotification":false,"isBroadcast":false,"isChannel":false,"isDoc":false,"isEdited":false,"isEphemeral":false,"isFailed":false,"isForwarded":false,"isGif":false,"isGroup":false,"isLinkPreview":false,"isLive":false,"isNotification":false,"isPSA":false,"isRevoked":false,"isStar":false,"isUnreadType":false,"notifyName":"David Oyarzo","rtl":false,"source":"ios","isFirstMessage":false},"links":{"message":"/v1/chat/6568d66c1c444058b45525da/messages/3ABA4696533BACD41DF9","chat":"/v1/chat/6568d66c1c444058b45525da/chats/56978440738@c.us","contact":"/v1/chat/6568d66c1c444058b45525da/contacts/56978440738@c.us","chatMessages":"/v1/chat/6568d66c1c444058b45525da/messages?chat=56978440738@c.us","device":"/v1/devices/6568d66c1c444058b45525da"}}}